Michael Krapp has extensive experience in technical support, primarily as a Technical Support Engineer at SUSE Linux GmbH since October 1999, focusing on 2nd Level Support for SUSE Linux Enterprise Server and serving as Support Product Lead. Additionally, Michael has been with Novell, Inc. since 1999 in a similar technical support role. Prior to this, from August 1991 to September 1999, Michael worked as a Maschinenbautechniker at Universität Erlangen. Michael's educational background includes studies at Stanford.
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