SUSE

Eric Walker is an experienced professional in customer support and operations, currently serving as Senior Manager for SUSE-Linux Customer Support since February 2022. In this role, Eric leads large teams across EMEA and India, focusing on growth and support strategies for the organization. Prior to this, Eric held various managerial positions, including Manager of Linux Customer Support at Stratox Cloud Native from September 2019 to February 2022, and Head of Support and Operations at CA Technologies from November 2016 to August 2019. Earlier in the career, Eric worked as a Senior Ops and Delivery Engineer in SaaS at DHL Europe Information Services from March 2005 to November 2016, where responsibilities included IT Service Management.

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