Eric Nelson is currently the Head of Customer Success at Swantide, a position they have held since 2025. Previously, they served as Senior Vice President of Technology and Specialty at Silverline in 2023 and held various roles there including Platform Practice Director, VP of Delivery Technology, Development Manager, and Technical Architect from 2015 to 2019. Their early experience includes an Information Technology Internship at Great West Casualty Company in 2008-2009. Eric earned a Bachelor of Science in Management from the Massachusetts Institute of Technology, where they studied from 2003 to 2009.
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