Brock H.

Brock Hatfield is a seasoned professional with extensive experience in customer support, system engineering, and technical support. Currently serving as a Senior Administrator at Swappa since November 2013, responsibilities include managing customer support, fraud prevention, and website administration. Prior roles include Co-Owner at QC Social Booth LLC and FatHat Games, Enterprise Support Sr. Analyst at Dell, and Technical Support Specialist at IBM. Brock Hatfield's military background includes service as a Specialist in the US Army, complemented by a series of IT support positions at companies such as Vangent, Pearson, Gateway, and Remax Bi-State. Educational credentials include a Certificate of Completion for VMware vSphere and certifications in Combat Life Saving and physical training from the US Army.