Phuong (Shenal) Tran is an experienced professional in project management and implementation with a career spanning across various roles in multiple organizations. Currently serving as a Scrum Master and Implementation Manager at SWBC since August 2022, Tran has previously held the position of Onboarding Specialist at CommentSold from November 2021 to June 2022. Prior experience at SWBC includes roles as Implementation Manager, Implementation Coordinator, Customer Service Team Lead, and Customer Service Representative from April 2015 to December 2021. Tran also worked as an Office Administrator at UTSA Research, Economic Development, and Knowledge Enterprise from September 2014 to December 2015 and as a Clerical Assistant at Cypress-Fairbanks ISD from July 2013 to August 2014.
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