Sean Cunningham

Sean Cunningham is an experienced Telecommunications Analyst at Springs Window Fashions, where responsibilities include the operational management of enterprise telecommunications systems and the integration of contact centers into the Genesys Cloud platform. Prior to this role, Sean served as a Service Delivery Manager at Presidio, managing a portfolio of high-value clients and ensuring exceptional customer satisfaction. With earlier experience as a Service Account Manager at Netech Corporation and a Senior NOC Engineer/Team Leader at Core BTS, Sean demonstrated expertise in network performance and incident response. Sean began a career in technical support as a Help Desk Analyst at Paragon Development Systems. Educational qualifications include a Bachelor of Science in Technology Information Management from Upper Iowa University and an Associate of Science in Computer Information Systems-Network Specialist from Madison Area Technical College.