Davy Weynants has over 15 years of experience in customer support and service management within the financial services sector. Currently serving as the Global Head of the Centre of Acceleration at SWIFT since April 2019, Davy leads initiatives in AI, operational excellence, and support portfolio evolution. Previous roles at SWIFT include EMEA Head of Customer Support & Service Management and Global Head of Support Interfaces, focusing on critical messaging interfaces and global support teams. Prior to joining SWIFT, Davy worked at KBC Bank & Verzekering in various capacities, including Key Client Support Manager for EMEA, ICT Team Leader for Corporate Banking, and ICT Service Manager for SWIFT, overseeing 24/7 support and project implementations. Davy holds education credentials from Katholieke Hogeschool Leuven, Erasmushogeschool Brussel, and Montfortcollege Rotselaar.
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