Jon Ramirez is a seasoned professional with extensive experience in customer support and business operations. Currently, Jon serves as a Senior Customer Support Engineer at SWIFT since August 2018, specializing in applications, services, and connectivity issues, with a focus on Instant Payments for top account customers globally. Additionally, Jon is the founder of JLR Real Estate Solutions, established in April 2015. Previous roles include a Sales Intern at Granite Telecommunications and Data Entry at CDE Accounting. Jon holds a Bachelor of Business Administration (B.B.A.) in International Finance from the University of Central Florida and has also studied at ICN Business School.
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