Mabel Lu is a Lead Standards Consultant at Swift, where they oversee standards development in the Asia Pacific region. They previously served as a Senior Rules and Standards Management Advisor at 蚂蚁集团 from 2019 to 2022 and as a Senior Standards Expert at Swift from 2016 to 2019. Mabel's earlier experience includes roles such as Customer Service Supervisor at CNWireless Consulting and Executive Secretary at Beijing International Hotel. They hold a Master's degree in Hospitality and Tourism Management from the Isenberg School of Management at UMass Amherst and a Bachelor's degree in Tourism English from Nankai University.
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