Massimo Terzi is currently the Enterprise AI lead at SWIFT, where they focus on integrating AI and RPA solutions to improve customer support and operational excellence. They previously held the role of Technical Customer Support Engineer at SWIFT and served as Head of Syllog AI Lab at Syllog AI. Massimo earned a Master of Science degree cum laude in Automation and Control Engineering and a Bachelor’s degree in the same field, both from Politecnico di Milano. They were also an Erasmus+ student at KTH, specializing in machine learning, and have been involved with the PoliMi Entrepreneurship Club since January 2021. In addition to their academic achievements, Massimo has a background in competitive basketball.
Location
Leiden, Netherlands
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