Michael Girboux has extensive experience in risk management and customer support within the financial technology sector, primarily at SWIFT since 2000. Initially serving as a Customer Support Duty Manager, Michael played a crucial role in incident management, ensuring stabilization of situations through effective direction and escalation processes. Over the years, Michael has progressed to the position of Services Risk Officer and Enterprise Risk Manager. In earlier roles, Michael acted as a Customer Service Manager and a Senior Developer, contributing to customer engagement and service integration. Michael's career began with positions as an Information Technology Consultant, Webmaster, and Network Administrator at various firms, culminating in a Bachelor’s degree in Computer Sciences from EPFC.
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