Yeop Kim is an experienced Service Manager at Swift, where responsibilities include providing technical consulting and support for financial institutions and leading significant projects such as the ISO20022 CBPR+ consulting for APAC Lite2 customers. Previously, Yeop served as an Area Manager at Amazon Japan, overseeing outbound operations and innovative projects, including box optimization and training associates in SQL. Experience also includes a marketing role at KOREC, where Yeop executed successful recruiting events and significantly boosted website registrations, along with a customer service position at Odakyu in Tokyo. Yeop holds a Bachelor's degree in Business Management from Sogang University and has furthered education at Sophia University and Hanken School of Economics.
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