Mike Leach is a seasoned operations, supply chain, and contact center executive with over 20 years of experience in delivering cost savings and performance optimization. With a Bachelor’s degree, they possess expertise in strategic planning, project management, and process improvement. Currently serving as the Head of Operations at Swiftwick, Mike has previously held key leadership roles, including Vice President of Operations at Gunner and Director of Order Management at Warby Parker. Their career reflects a commitment to enhancing customer experience through effective communication and relationship building with stakeholders.
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