Tamara Heel is an accomplished professional with extensive experience in the airline and hospitality industries. Currently serving as LHG Fulfillment Quality, Process & Project Manager at Swiss International Air Lines since January 2015, Tamara has also held senior specialist roles focused on fulfillment solutions and integrity. Prior experience includes positions at Lufthansa InTouch, where Tamara assisted as a Team Manager in various customer care services, and supervisory roles in hospitality, including Bar and Retail Supervisor at The 3Arena. Tamara's educational background includes comprehensive training in travel and tourism, event management, and public relations, with qualifications from Lufthansa Group & Orange CMP, IATA, and Dublin institutions.
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