Swisscom AG is a major telecommunications provider in Switzerland.

Telecommunications

Swisscom

Swisscom's headquarters in Worblaufen, Switzerland

Christoph Aeschlimann

Marco Wyrsch

Jöri Engel

Egon Steinkasserer

Thomas Wicky

Fabienne Herbstrith

Daniel Scherrer

Marco Bernasconi

Markus Koch

Fredy Portmann

Dr. Friederike Hoffmann

Franc Rüedi

Eugen Stermetz

Roland Abt

Alain Carrupt

Frank Esser

Sandra Lathion-Zweifel

Michael Rechsteiner

Renzo Simoni

Hansueli Loosli

Guus Dekkers

Anna Mossberg

Daniel Münger

Fritz Zurbrügg

Monique Bourquin

The DevOps and Software Engineering team at Swisscom is responsible for developing and maintaining scalable software solutions and ensuring efficient deployment and operation through robust DevOps practices. This team focuses on enhancing system reliability, automating workflows, and delivering innovative technology solutions to improve the telecommunications services offered to customers. They collaborate across disciplines to integrate security measures and optimize performance in a continuously evolving infrastructure.

DevOps and Software Engineering

The Cloud and Infrastructure Teams at Swisscom focus on developing and managing innovative cloud solutions and robust infrastructure systems to enhance telecommunications services. They collaborate on projects involving application deployment, data engineering, and network management, ensuring seamless operations and exceptional customer experiences across both B2B and banking sectors. With expertise in various engineering disciplines, this team drives the integration of cutting-edge technologies to optimize network functionality and cloud performance.

Cloud and Infrastructure Teams

The Customer Service Management team at Swisscom is responsible for overseeing and enhancing the customer experience across various channels, ensuring timely and effective resolution of customer inquiries and issues. They manage key account relationships, lead specialized customer service initiatives, and implement best practices to maintain high service standards while optimizing operational efficiencies. Additionally, the team focuses on developing comprehensive strategies to meet diverse customer needs, including industry-specific solutions like healthcare.

Customer Service Management

The Leadership Team at Swisscom is responsible for setting the strategic direction of the company, overseeing financial management, and driving organizational development. This team collaborates to ensure alignment across key areas, enhance operational efficiency, and foster a culture of innovation and customer-centricity throughout the organization.

Leadership Team

Swisscom

Org chart

Board & advisors

Teams

DevOps and Software Engineering

Cloud and Infrastructure Teams

Customer Service Management

Leadership Team

Offices

Swisscom

Org chart

Board & advisors

Teams

DevOps and Software Engineering

Cloud and Infrastructure Teams

Customer Service Management

Leadership Team

Offices

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