Charles Dodson has extensive experience in the technology and customer support sectors, currently serving as a Service Ticket Supervisor at Switch Commerce since August 2021. Previously, Charles worked as a Data Security Analyst at Capgemini from May 2020 to June 2021 and held various roles at The Depository Trust & Clearing Corporation from November 2003 to July 2014, including CSC Governance Supervisor and Supervisor, where responsibilities included managing an offshore team and delivering exceptional customer support. Educational background includes a diploma from GCA (1987-1988) and graduation from DeSoto High School.
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