Norman Stephan is a skilled Controls Engineer III at Switch, drawing upon a diverse background in technical support, instrumentation, and energy analysis. They served as a Technical Team Lead at IBM Global Services, supervising technical agents and managing customer satisfaction metrics. Before this, Norman worked at Honeywell for over a decade as a Senior Energy Analyst, where they implemented data collection strategies and acted as a customer liaison. Their experience also includes roles at Estes Services and Jacobs, where they focused on commercial controls systems and troubleshooting industrial instrumentation, respectively.
Location
Atlanta, United States
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