Ian Hughes is currently the Head of Operations at Switch365 and serves as the Founder of The Eco Shop Ltd. Previously, they held the position of Head of Insight at Love Energy Savings, where they transformed data reporting processes and enhanced business performance through centralized data management. Ian also served as Head of Contact Centre at both BARCLAY BLACKTHORN LEGAL SERVICES LTD and Claims Advisory Group, leading substantial teams and driving significant revenue growth. They began their career in customer service at Barclays Bank and have consistently demonstrated a commitment to operational excellence and team development throughout their professional journey.
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