Albert Pepe is a Senior Telecommunications Engineer at SwitchThink Solutions, currently supporting Desert Financial Credit Union's Genesys PureConnect omni-channel environment. Previously, Albert worked as a Network Administrator at Black Box Network Services - Bank of America Account and as a Network Engineer at TruWest Credit Union. With a background in technical support and network administration, Albert has a strong foundation in the field of telecommunications and networking.
February 1, 2024 - present
February, 2022
September, 2019
July, 2018