Luisanna Granillo is a skilled Product Manager at SwitchThink Solutions since January 2025, with a strong background in digital engagement and technology management. Prior experience includes serving as Chatbot/IVA Manager and Chatbot/IVR Business & Technology Administrator at Desert Financial Credit Union from November 2022 to February 2025, as well as Digital Engagement Coordinator at Arizona State University from November 2021 to October 2022. Additional roles include Management Intern at Student Success Innovations (October 2019 - November 2021), Peer Leader at Mary Lou Fulton Teacher's College (April 2018 - October 2019), Site Manager at ASU University Service Learning and America Reads/Counts (January 2018 - October 2019), and Supervisor at America Reads ASU (September 2015 - January 2018). Luisanna Granillo holds a Master of Education in Learning Design and Technologies and a Bachelor's degree in Educational Studies, both from Arizona State University.
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