Thomas Fragala is an experienced professional with a robust background in project management and process management, currently serving as the OnBase System Administrator at SwitchThink Solutions since April 2021, working with Desert Financial Credit Union. Prior to this role, Thomas held various positions at BGRS from December 2001 to January 2021, including Project Manager and Senior Process Management Specialist, showcasing a diverse set of skills in project coordination and analysis. Earlier in the career, Thomas worked at Prudential Financial as a Billing Team Lead and Customer Service Representative. Educational qualifications include a Bachelor of Science in Business Administration and Management from Arizona State University, obtained between 1992 and 1995.
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