Tyler T.

Tyler T. is currently an Operations Associate at Swoop. Tyler previously worked at Wells Fargo from April 2020 to November 2021 as an Operations Associate in the Corporate Properties Group. Tyler was responsible for receiving and responding to building inquiries, requests, and complaints relative to Wells Fargo Properties, communicating and coordinating with other departments, managers, or vendors to resolve requests, and escalating complex issues and working with Local Services and Contractors to perform tasks needed. Tyler also processed requests over the phone, online, or in person accurately and efficiently.

Prior to their work at Wells Fargo, Tyler T. worked as a Campus Recreation and Wellness Representative at San Francisco State University from September 2017 to May 2018. In this role, they communicated with students and staff resolving financial and social issues, supported overall gym operations, reviewed budgets and tracked expenses for the San Francisco State gym, researched and analyzed consumer/student web activity to prioritize projects & communicate outcome to stakeholders, collaborated to create a council addressing student body and campus facility, served as a liaison between students and San Francisco State staff, and managed projects such as setting up career fairs, concerts and events.

Tyler T. has a Bachelor's degree in Marketing from San Francisco State University. They have also completed certifications from LinkedIn in Service Metrics for Customer Service, Udemy in Salesforce Certified, Udemy in 5 Step Marketing Plan - Get More Customers, Udemy in Integrated Marketing Communication, Udemy in Consumer Behavior, and Google in Google Analytics Academy.

Tyler T. reports to Aaron L., Head of Operations. Some of their coworkers include Andrew J. - Operations Associate, Peter R. - Operations Associate, and Austin K. - Operations Associate.