Karim Atef

Karim Atef is a Senior Global Crisis Support Specialist at SWVL, with a wealth of experience in the outsourcing and offshoring industry. Previously, Karim held roles including Senior Crisis Management Specialist and Global Learning and Development Specialist at SWVL, where they managed customer support and training initiatives. Prior to that, Karim worked as a Customer Service Representative at Raya Contact Center and Majorel, excelling in ticket resolution and customer satisfaction targets. Karim holds a Bachelor's degree in Accounting and Finance from Ain Shams University.