Nigel Wilkinson

Overnight Support Experience Specialist at SwyftOps

Nigel Wilkinson has a diverse work experience spanning multiple industries. Nigel began their career in 2015 at T-Mobile, where they held various roles such as Retention Specialist, Solution Center Specialist, Messaging Specialist, and Senior Account Resolution Specialist. In these positions, Nigel demonstrated their abilities in data analysis, problem-solving, and improving business processes. Nigel left T-Mobile in 2020 to pursue new opportunities. Nigel then worked at ADT as an Account Manager for a brief period in early 2021. Later that year, they joined Amazon as a Shipping and Receiving Specialist, where they achieved a 15% increase in efficiency and improved staffing costs by 8%. In 2022, they continued their career at Amazon as a Warehouse Specialist. Nigel also worked at DB Schenker as a Sap Materials Management Consultant, where they successfully coordinated inventory correction and prevented a loss of more than $20k. Currently, Nigel is employed at SwyftOps as an Overnight Support Experience Specialist.

Nigel Wilkinson completed their high school education at William Chrisman High School, earning a High School Diploma with a focus on Data Entry/Microcomputer Applications in 2009. From 2017 to 2021, Nigel attended Ashford University, although no specific degree or field of study was mentioned.

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Timeline

  • Overnight Support Experience Specialist

    December, 2022 - present

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