Jacynta Michell

Jacynta Michell is an experienced professional in customer support and event management, currently serving as the Resolutions & Support Lead at Swyftx since March 2021, where responsibilities include managing customer disputes and enhancing service quality. Prior roles at Swyftx encompassed leadership positions in customer support, contributing to the company's reputation as a leading cryptocurrency exchange in Australia and New Zealand. Jacynta co-founded Relix Candle Collective, specializing in hand-poured soy candles. Previous experience includes business events coordination at Aevias, with a focus on global events and creative content strategy, as well as an internship in sales and marketing at Cantrav. Jacynta holds a BBA in Business with a focus on Management and Marketing from BCIT, complemented by a diploma in Marketing Management and a certificate in Event Marketing from the same institution.