Deepak Sharma is an experienced IT professional currently serving as a Senior IT Analyst at Sycomp since August 2021, where responsibilities include managing Office 365 licenses, Azure VDI, and virtual machines, as well as performing quarterly audits and managing device inventory. Prior to this role, Deepak was a Microsoft Engineer at Convergys from June 2018 to August 2021, providing enterprise-level support for Microsoft clients and handling various server configurations and troubleshooting tasks. Deepak's career began as a Technical Specialist at Quatrro and included a position at IBM, focusing on customer support and software issue resolution. Deepak holds a Bachelor of Commerce degree from IASE, earned between 2008 and 2011.
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