Narendra Saud is a seasoned professional with substantial experience in IT support and service management. Currently serving as a Global Service Desk Engineer at Sycomp since August 2022, Narendra previously held the role of Incident Manager for Microsoft at Concentrix from July 2017 to July 2022. Prior to that, Narendra worked at Lenovo India for three years in various capacities, including Team Lead - Senior Service Delivery Analyst and Senior Technical Support Engineer. Earlier experience includes a Technical Support Specialist position at Aditya Birla Group. Educational qualifications include an MBA in Digital Transformation from Amity University, a Bachelor's degree in Computer Engineering from Sikkim Manipal University - Distance Education, a BA in English Literature from Kailali Multiple Campus, and a Higher Secondary School degree in Sociology and Anthropology from Sree Saraswathi Higher Secondary School.
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