Ralf Butterman is currently the Senior Director and Head of SAP Delivery & Managed Service at Sycor, where they lead initiatives in ITIL processes and service management. Ralf previously served as Vice President of Global Managed Service Delivery at Ciber and held senior positions at knk Group, Frankfurter Allgemeine Zeitung, Georg Thieme Verlag KG, and Klopotek & Partner GmbH. They possess a strong educational background in economics and business information systems from multiple institutions, including Fachhochschule Karlsruhe and Universität Mannheim.
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