Richard Philipp

Richard Philipp is currently serving as the Service Manager for IT-Service Management at Sycor, where they focus on service delivery, SLA compliance, and continuous improvement of ITIL processes. Prior to this role, Richard worked at Microsoft, where they held several positions, including Senior Customer Success Account Manager and Senior Service Delivery Manager, successfully managing customer relationships and service delivery. Richard earned a Diploma in Physics from the Technical University of Munich between 1992 and 1998.