Rob Mitchell is a seasoned professional with extensive experience in operations planning and management within the rail transport sector. Currently serving as Associate Director of Operations Planning at Sydney Metro, Rob is responsible for developing strategic operating concepts and overseeing operational readiness programs for various metro projects. Previous roles include leading a large team in fare compliance at Sydney Trains and managing customer service operations across multiple stations for RailCorp. Rob's expertise encompasses operational readiness, resource allocation, and customer service advocacy, underscored by a notable track record in enhancing operational efficiency and customer experience in public transport.
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