Alejandro Campos Ramírez

Alejandro Campos Ramírez is currently a Delivery Manager at SYE Software, where they lead the implementation of CMMI Level 5 Services processes to ensure quality service delivery and compliance with client SLAs. With over two decades of experience in both the private and public sectors, they specialize in continuous improvement programs, administrative tracking, and strategic coordination to maximize value. Alejandro holds a degree in Information Transfer Specialization from the Instituto Politécnico Nacional and is certified in ITIL and Scrum Master. Previous roles include project leadership at Towa and service management at Softtek, where they focused on client relationships and operational excellence.