Ben Dobson is a Modern Work Principal Architect and Managing Consultant who has architected and implemented enterprise-grade communication solutions across various platforms, including Exchange Server/Online, Microsoft Teams, and Ribbon SBC. They have led deployments of advanced Contact Center technologies and advocate for Modern Customer Service workflows via Dynamics 365 and Power Platform integration. With experience as a Contact Centre Principal Architect and UC Consultant, Ben has a strong technical background in voice deployments, O365 architecture, and contact center consultancy. Educated at Redbridge Community School, they hold GCSEs in English, Physics, and ICT.
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