Tom Britton is a Unified Communications Service Engineer L3 at Symity, providing third-line support for Teams environments and contact centre solutions since January 2023. Prior to this role, Tom served North Norfolk District Council in various technical support positions from February 2018 to January 2023 and worked as a Technical Support Advisor at Danwood from January 2016 to September 2017, specializing in remote support and troubleshooting. Early in Tom's career, experience as a Junior Technician at The Engine Shed involved audio equipment support and stage management for live performances. Tom holds a degree in Audio Production from the University of Lincoln and is CompTIA A+ certified.
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Symity
The Symity team are a group of passionate Microsoft Teams advocates who are dedicated to changing the way people work. Companies that truly understand Microsoft Teams are few and far between. Those that know how to deploy Teams for both unified telephony and meeting room solutions are even rarer. For the award winning Symity Team, Teams-based unified communications and modern work are our bread and butter – and nobody does it quite like us. Symity is part of The Charterhouse Group