Symphony SUMMIT — a cost effective, ITIL V3 certified, single window solution that unifies key applications across service, availability, people/projects.

Information Technology

Symphony SummitAI

Symphony SummitAI's headquarters in Fremont, CA, United States

Satyen Vyas

Poornima Narayanappa

Ravi Krishnamurthy

Vijaya Shanker

Vaibhav Goyal

Eshwar Belani

Mark Tice

Romesh Wadhwani

The Engineering and Product Development team at Symphony SummitAI is responsible for designing, developing, and enhancing innovative IT solutions that seamlessly integrate service management and availability applications. This multidisciplinary team, comprised of software engineers, product engineers, and technical leads, collaborates to create scalable products, ensure high-quality implementations, and leverage advanced technologies, including machine learning and cloud databases. Their collective expertise drives continuous improvement and delivers value to customers, aligning with the company’s commitment to ITIL V3 standards.

Engineering and Product Development

The Technical Support and Operations team at Symphony SummitAI is responsible for ensuring the seamless functioning of cloud-based services and solutions. They provide expert support for product implementation, troubleshoot technical issues, and collaborate on system architecture to enhance service delivery. With a focus on customer satisfaction, they also facilitate technical training and optimize operations to align with ITIL V3 standards.

Technical Support and Operations

The Quality Assurance and Testing team at Symphony SummitAI is responsible for ensuring the reliability and performance of the company's IT solutions. They conduct rigorous testing, implement automation strategies, and collaborate with development teams to identify and rectify issues, ensuring that the final products meet high-quality standards and align with ITIL V3 certifications. Their efforts are crucial in delivering seamless, effective solutions for clients.

Quality Assurance and Testing

The Sales and Account Management team at Symphony SummitAI is responsible for driving revenue growth and ensuring customer satisfaction across various accounts. This team collaborates closely with clients to understand their needs, provide tailored solutions, and foster long-term relationships, while also supporting sales strategies and operations for effective business development in the APJ region. Their diverse roles encompass everything from direct sales efforts to customer success management, ensuring a seamless experience from initial engagement to ongoing support.

Sales and Account Management

The Leadership Team at Symphony SummitAI is responsible for setting the strategic direction of the company, overseeing operational efficiency, and ensuring alignment of technology and business objectives. Comprising key executives from finance, engineering, product management, and sales, the team collaborates to drive innovation, enhance service delivery, and foster partnerships that support the company's vision as a unified IT solution provider.

Leadership Team

The Marketing and Demand Generation team at Symphony SummitAI focuses on developing and executing strategic marketing initiatives to drive awareness and demand for the company’s integrated IT solutions. They collaborate to create compelling content, generate leads through various channels, and enhance engagement across APAC and MEA markets, while ensuring alignment with the overall business goals. Their efforts aim to position Symphony SummitAI as a leader in the IT service management space, ultimately contributing to business growth and customer satisfaction.

Symphony SummitAI

Org chart

Board & advisors

Teams

Engineering and Product Development

Technical Support and Operations

Quality Assurance and Testing

Sales and Account Management

Leadership Team

Marketing and Demand Generation

Offices

Symphony SummitAI

Org chart

Board & advisors

Teams

Engineering and Product Development

Technical Support and Operations

Quality Assurance and Testing

Sales and Account Management

Leadership Team

Marketing and Demand Generation

Offices

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