Byron Smith

Byron Smith is a seasoned technical support professional with extensive experience in troubleshooting and resolving complex technical issues across various sectors. Currently serving as a Senior Technical Support Engineer at Symphony since January 2022, Byron specializes in providing advanced support for business applications. Previous roles include Software Application Support L2 at Cloud9 Technologies, LLC, where Byron focused on end-user support and application testing, and Desktop Analyst at Amerex Brokers LLC, managing desktop environments and cloud application testing. Additional experience includes technical support at Company C for healthcare systems and coordination of help desk operations at The Company of Others. Byron holds a Bachelor of Arts degree in Information Technology from Stephen F. Austin State University.