Eric Saw has a robust background in customer service and IT operations management, highlighted by leadership roles across prominent companies such as PayPal, GE, and IBM. At PayPal, Eric improved customer experience in APAC Contact Centres and led a customer segmentation program. Eric's tenure at GE included multiple leadership positions, focusing on IT shared services and application support across the ASEAN region. As a Global Support Leader at Ingenico, Eric successfully enhanced customer experience and operational efficiency, notably improving key performance indicators. Eric's skills are complemented by a Bachelor of Science with Honors in Computing Science from Staffordshire University.
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