Otto Fluminhan

Otto Fluminhan is a marketing analyst focused on enhancing customer experience through strategic initiatives. Currently working as a Pleno Commercial Analyst at Sympla since 2021, they previously spent over a decade at Bourbon Street Music Club where they coordinated digital marketing efforts and supervised call center operations. Otto's expertise includes content production, strategic planning, and social media monitoring, alongside managing conflict resolution and customer relations. They hold a Bachelor’s degree in Tourism from Universidade Bandeirante de São Paulo and have completed various courses in social media and marketing.