Kenneth Bates

Kenneth Bates is an accomplished IT professional with extensive experience in technology management and healthcare administration. As the IT Lead at Symplicity Corporation since February 2015, Kenneth supervises a team of IT Technicians, manages global desktop support efforts across multiple countries, prepares reports for executive leadership, and addresses emergency IT needs around the clock. Kenneth also participates in achieving SOC 2 and ISO certifications while researching new technologies to enhance organizational efficiency. Prior to this role, Kenneth served as the Lead Planetree Coordinator and Supervisor of Assisted-Living and Healthcare at Asbury Solomons, where significant contributions included leading staff education initiatives, improving resident satisfaction, and ensuring compliance with healthcare standards. Holding a Master of Science in Management with a focus on Healthcare Administration, along with degrees in Business Administration, Kenneth possesses a strong academic foundation to support a career dedicated to enhancing operational efficiency and customer service.