Jeff Swanson

Jeff Swanson is an accomplished professional in the field of customer success and relationship management, currently serving as the Manager of Solution Success at symplr since October 2021. In this role, Jeff manages a team of Solution Success Executives focused on enhancing customer engagement and value creation. Prior to symplr, Jeff held multiple positions at IntelliCentrics, including Manager of Customer Success and Client Relationship Hero, where responsibilities included account management, project management for service implementations, and data analysis to drive improvements for healthcare system clients. Jeff's earlier experience includes roles at Level 3 Communications and IntelliCentrics, showcasing a robust track record in credentialing processes, service order management, and operational improvements. Jeff holds a Bachelor of Science in Business Administration and Management from Oklahoma State University.