Jaydee Donesa

Jaydee Donesa's work experience is as follows:

- Vice President of Customer Engagement Solutions at Synagie since April 2022.

- Regional Customer Engagement Solutions Manager at Synagie from September 2020 to April 2022.

- Senior Lead - Client Operations and Services at Infosys BPM from May 2020 to September 2020.

- Assistant Manager at Infosys BPM from November 2018 to May 2020.

- Team Manager at arvato Financial Solutions, Global F&A from August 2014 to November 2018.

- Team Leader at Visaya Knowledge Process Outsourcing Corporation from March 2011 to July 2014.

- Quality Assurance Analyst at Visaya Knowledge Process Outsourcing Corporation from March 2010 to March 2011.

Jaydee Donesa completed a Bachelor of Business Administration (BBA) degree in Human Resources Development from the Polytechnic University of the Philippines. In addition to their formal education, Jaydee has obtained certifications in Customer Service: Managing Customer Expectations and Customer Service: Serving Customers Through Chat and Text from LinkedIn in May 2023 and February 2023, respectively.