Heidi Flannery currently serves as a Customer Success Manager at Youreka, where the focus is on enhancing mobile experiences for field technicians and deskless workers through innovative solutions. Simultaneously, Heidi works as a Youreka Customer Success Manager and Business Analyst at Synaptic Advisors, assisting clients in transforming their businesses with Salesforce. Previous roles include Franchise Owner at Primrose Schools, Owner & President at The Art of Work, LLC, Recruiting Manager at Verus Staffing Solutions LLC, and New Business Development Consultant as an Independent Consultant. Heidi's foundational experience was gained at W. L. Gore & Associates, serving in various capacities such as Product Specialist and New Product Development Engineer. Educational credentials include an MBA from the University of Maryland - Robert H. Smith School of Business, alongside MS and BS degrees in Materials Science & Engineering from Penn State University, complemented by executive training programs at Wharton School of Business and Harvard Law School.
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