Herbert Edwards is an experienced Salesforce Consultant currently working at Synaptic Advisors since October 2023. Prior to this role, Herbert served as Functional Consulting Associate Director at NTT DATA Services, overseeing team performance and acting as a liaison among various stakeholders. Herbert's extensive background includes implementing Salesforce Knowledge, providing user training, and managing projects related to Salesforce implementations across multiple organizations. Notable previous positions include Project Management/Architect roles for Salesforce.com implementations at Honeywell, where significant contributions were made to CRM software integration and training. Herbert holds a Bachelor of Arts in Criminology/Psychology from the University of Manitoba and multiple certificates from Mount Royal University in Adult Education.
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