Rupal Bhardwaj is an experienced Customer Success Manager currently working at Synaptic since January 2024, overseeing client journeys in the US, EMEA, and APAC regions. Previously, Rupal held customer success roles at Khoros and Agentcis, focusing on customer journey understanding and building success plans tailored to customer needs in the ANZ/APAC regions. With a background that includes roles in sales and marketing, Rupal has effectively communicated with senior management, maintained customer success metrics, and facilitated client education and relationship management. Rupal's educational qualifications include a Master’s degree in International Business from UNSW and a Master of Technology in Computer Software Engineering.
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