Jedd Ng is an experienced Project Manager specializing in IT Service Operations and Digital Transformation, currently leading project coordination at Synapxe. They have previously held positions such as Service Delivery Manager at Terrabit Networks and Senior System Analyst at IHiS, where they ensured seamless service delivery in critical healthcare environments. Jedd started their career as a Help Desk Engineer at Visa and the Ministry of Foreign Affairs Singapore, providing essential technical support. They are skilled in managing client relationships, optimizing processes through automation, and overseeing the implementation of key performance indicators. Jedd's educational background includes attending Raffles Institution from 1996 to 1999.
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