Eric Kilichowski is an experienced IT professional currently serving as an ITSM Analyst at Synchronoss Technologies since May 2019. Prior to this role, Eric held various positions at Synchronoss Technologies, including NOC Analyst II and Sr. Operations Support Technician, where responsibilities included monitoring global network infrastructure and analyzing application-level health using key performance indicators. Earlier career experience includes a Graduate Assistant role at the Department of Information Technology at Kutztown University, providing support to faculty and students, maintaining classroom technology, and tutoring in computer science concepts. Eric holds a Bachelor of Science in Computer Science from Kutztown University of Pennsylvania and an Associate of Arts in General Studies from Northampton Community College.
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