Adam Tinsley

Technical Support Engineer at Syncro

Adam Tinsley has a diverse work experience spanning various roles and industries. Adam currently works as a Technical Support Representative at Syncro, a position they started in June 2021. Prior to that, from 2015 to 2020, they were an Integration Specialist at Network Merchants, where they handled the transfer of Card Holder Data, ACH, and PII in a PCI Complaint manner. Adam also provided level ii technical support for the Payment Gateway, a SaaS, and its various features.

Before their role at Network Merchants, Adam worked as an IT Technician, wearing multiple hats from 2005 to 2015. Their responsibilities included installing and maintaining hardware and software systems, as well as troubleshooting computer issues.

In 2015, Adam worked as an Implementation Specialist at Oracle on a contract basis. Here, they were responsible for setting up, configuring, and providing end user training for the client's Cloud-based POS system.

Adam's work experience also includes a role as a Field Service Engineer at COTG - A Xerox Company, where they maintained a hospital and its satellite locations as the sole Field Service Engineer. Adam performed maintenance and repair of office Print Scan Fax equipment, analyzed customer needs, and influenced sales volume growth.

Additionally, Adam has experience as a Lead Consultant at FedEx Office, where they gained extensive knowledge in all areas of the center's business and consistently delivered a positive customer experience. Adam also worked as an Assistant at Tinsley Well Repair, a Cook at Culver Franchising System, Inc., and a Stocker at Wilco County Market.

Overall, Adam Tinsley's work experience showcases their expertise in technical support, integration, IT, implementation, customer service, and maintenance in various industries.

Adam Tinsley attended Crown Point High School from 2006 to 2010, where they earned a diploma. During their time at Crown Point High School, they studied Physics, AP English, A+ Computer Science, VB+, and various operating systems such as Microsoft, Linux, Unix, and Batch. In January 2010, they obtained a certification in MSOS: Microsoft Word 2003 from Microsoft.

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Chicago, United States

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Syncro

Syncro is a combined RMM and PSA Platform for including Invoicing, Help Desk, Customer Management, Automation, Scripting, Remote Access, Email Marketing and more.


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51-200

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