Scott Thompson

Scott Thompson is a seasoned professional with extensive experience in customer success and technical support. They currently serve as Vice President of Expert Services at Syncron and work as a Consultant and Advisor at AllBay Consulting, where they focus on strategic customer success advisory services and operational optimization. Previously, Scott held various leadership roles at Citrix, including Managing Director of Professional Services and Education, and Vice President of Worldwide Customer Support and Success Management, overseeing large teams and driving customer value initiatives. They began their career as a Sr. IT Technical Analyst at Cargill and are pursuing a Bachelor's degree in Management Information Systems at The University of Georgia.