Anu Dudhat

Anu Dudhat has a diverse work experience in the field of customer success and business development. Anu is currently working as an Associate Director of Customer Success at Syndigo, where they are responsible for setting up the India Customer Success team and enhancing customer experience through data, process, and technology implementations. Anu is also focused on hiring, mentoring, and building a winning culture to drive the retention and expansion of SMB clients.

Anu is also a co-founder of Propel CS, a venture dedicated to sharing knowledge and providing guidance to B2B SaaS founders in establishing and scaling their customer success operations. Anu is involved in curating topics and offering strategic advice through biweekly newsletters.

Prior to these roles, Anu worked as the Head of Customer Success at CustomerSuccessBox, where they set up and managed customer success departments and collaborated with senior executives on driving CS strategies. Anu also worked as a Product Manager and a Customer Success Manager during their time at CustomerSuccessBox.

Before entering the customer success field, Anu worked as a Customer Success Manager at Interview Mocha, where they focused on assisting customers in making data-driven hiring decisions. Anu also has experience in business development, having served as the Head of Business Development at Anees Classes, where they formulated sales strategies, managed alliances, and trained sales teams.

Overall, Anu Dudhat's work experience demonstrates their expertise in customer success, business development, and strategic planning.

Anu Dudhat obtained a Diploma of Education in Global Business from Saïd Business School, University of Oxford in 2024. Prior to that, Anu obtained a Bachelor of Technology in Electrical Engineering from Savitribai Phule Pune University. Anu also holds a certification as a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER, obtained in September 2019.