Lee M. currently serves as the Manager of Service Management at Synergy, having started in August 2024. Prior experience includes a tenure at Kinetic IT from April 2010 to August 2024 in various roles such as Service Manager, Process Specialist, Process Manager, and Process Coordinator, where responsibilities spanned advisory engagements and the establishment of service management processes for clients including Fortescue Metals Group, the WA Government Department, and BHP Billiton Iron Ore. Earlier career positions include Senior Service Delivery Officer at Rio Tinto and Information Services Advisor at United Credit Union, with a foundational role as IT Support Consultant at DSC-IT. Educational qualifications include a Bachelor of Communications in Mass Communication/Media Studies from Edith Cowan University.
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