Olivier Jacomy

Olivier Jacomy is currently the Global Head of Customer Care at Synertrade, leveraging extensive leadership experience spanning over 20 years in the Medical Devices and Test and Measurement sectors. Until November 2022, they served as Customer Service Manager for Emerson Automation Solutions, managing a team of 37 while overseeing operations in France and North Africa. Previously, Olivier held various roles including Material Management Leader at Ingersoll Rand, where they led a project to reorganize the supply chain across two manufacturing plants, and Director of Customer Support EMEA at Anritsu, managing a large team and enhancing service profitability. Olivier is pursuing a Bachelor's degree in Industrial Electronics Technology from Université Denis Diderot (Paris VII).